I will tell everyone I know or do business with of this experience and certainly make sure none of my or my business's guests stay here! My wife and I travel frequently and I will certainly think twice about staying at any other Quality Inn.
I am very happy here. I have a very nice room at a very reasonable price. The gentleman who rented my room was very professional, it is quiet i am here fri to sun and have my do not disturb sign out so wont see house keeping.
Room was clean and bed was comfortable. The only thing they need to fix is the exterior of the place. It looks like they have no grounds keeper. Weedy flower beds, pool towels and old cups left around. My 8 months pregnant daughter tripped on a loose tile and fell. She mentioned it but no one on staff seemed concerned. I put up this review in hopes they'll deal with those issues. Generally we were happy with our stay.
Choice motel standards are inconsistent. Some are cleaner than others, better maintained. This is not one of those; it's pn the lower end of scale. It also has poor sound insulation.
We have been staying at this Quality Inn Rome, NY since 2000. I always find good deals and very Friendly staff. Recently they have very comfy comforters and new Carpet and refrigerator in every room, new granite counter top and marble floor. Owners are really spending a lot of money to make this place better and better. They have brand new 32” LCD Flat Panel HD TV in all the rooms in King Wing.
I have owned and operated a business in Rome for 40 years next April and have never seen anyone in this town be so callous to a person in need of assistance and certainly hope this is not normal for Quality Inns.
I was at this Inn this afternoon, about 4:30. My truck had broken down and was right in the parking lot. I asked the man behind behind the desk if I could use the phone to make a local call to get help. He asked if I had a room and I said "no, my truck just broke down and I need to get some help". He pointedly said "NO". A desk manager who is unwilling to help a traveler, regardless if they have a room in their inn is no place I want to stay!
Quality Inn is a US Lodging based in Rome, New York. Quality Inn is located at 200 S. James St., at Erie Blvd., Rome, NY 13440, USA.
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